Privacy Policy
Last updated: 03/03/2026
This Privacy Policy explains how Nadine Monks Financial Coaching (“we”, “us” or “our”) collects, uses and protects your personal data when you use this website, nadinemonkscoaching.co.uk, or contact us about our services.
Who we are
Nadine Monks Financial Coaching is the data controller responsible for your personal data.
Contact details
Email: hello@nadinemonkscoaching.co.uk
Address: 7-8 New Road Avenue, Rochester ME4 6BB
What information we collect
We may collect the following personal data:
- your name
- your email address
- your telephone number
- details you submit through our website forms
- records of emails or other messages you send to us
- technical information such as your IP address, browser type and pages visited
How we collect it
We collect personal data when you:
- fill in a form on our website
- contact us by email or phone
- ask about coaching services
- use the website
How we use your data
We use your personal data to:
- respond to your enquiry
- arrange calls or appointments
- provide coaching services
- manage our client relationship with you
- improve and protect our website
- comply with legal and accounting obligations
Our lawful bases
We process your personal data where necessary for our legitimate interests, to take steps at your request before entering into a contract, to perform a contract with you, to comply with legal obligations, or where you have given consent.
Sharing your data
We do not sell your personal data.
We may share your data with trusted service providers who help us run our website and business, such as hosting, email, website support, payment processing, scheduling or professional advisers, where necessary.
How long we keep your data
We keep personal data only for as long as necessary. As a guide:
- enquiry data may be kept for up to 12 months
- client records may be kept for up to 6 years after services end
- financial records may be kept for as long as required by law
Cookies
Our website may use cookies for essential website functions and, where applicable, analytics. Please see our Cookie Policy for more details.
Your rights
You may have the right to request access to your personal data, ask for corrections, request deletion, object to certain processing, restrict processing, or withdraw consent where consent has been used.
To exercise any of these rights, please contact us using the details above.
How to complain
If you have any concerns about how we use your personal data, please contact us first.
You also have the right to complain to the Information Commissioner’s Office (ICO).
Changes to this policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page.